Support

OpsTruth support

Bring the narrow problem and redacted evidence. Do not place credentials, private source code or customer data in a public support request.

Effective 25 August 2026

Open a support request

Use GitHub Issues for installation problems, incorrect activation, confusing evidence, false positives, missing proof signals and documentation questions.

Open a GitHub issue

Include enough evidence

  • The exact prompt or command that produced the problem.
  • The ChatGPT or Codex surface and the OpsTruth plugin or CLI version.
  • What you expected and what happened instead.
  • A minimal synthetic fixture or redacted evidence pack when reproduction needs files.
  • Which checks were skipped, failed or remained unverified.

Sensitive reports

Do not open a public issue containing a possible live credential, private key, customer data or confidential vulnerability detail. Use GitHub's private vulnerability-reporting option from the repository Security tab when it is available. Otherwise open a minimal public issue asking for a private reporting channel without including the sensitive detail.

Support boundary

Community support is provided without a guaranteed response time. OpsTruth can help interpret evidence and identify the next safe check. It does not provide emergency incident response, credential recovery, deployment operation or a guarantee that a system is secure.